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Policy

Privacy Policy

This Privacy Policy governs the manner in which Dhenu Technologies (“Company”, “We”, “Us”, “Our”) collects, uses, processes, stores, and protects personal data in compliance with applicable laws including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, where applicable, the General Data Protection Regulation (GDPR). By accessing our website or engaging our services, you consent to the practices described in this Privacy Policy.

Definitions
  • “Personal Data”: Any information that identifies or can identify an individual.
  • “Sensitive Personal Data”: Includes passwords, financial information, or other data defined under applicable law.
  • “Processing”: Collection, storage, use, sharing, or deletion of data.
  • “Client”: Any individual or entity availing services from Dhenu Technologies.
Information We Collect

a. Information Provided by You

  • Name, email address, phone number
  • Company/business details
  • Project requirements, documents, and content
  • Billing and payment details

b. Automatically Collected Information

  • IP address
  • Browser and device information
  • Website usage behavior (via cookies, analytics tools)

c. Third-Party Information:We may receive data from:

  • Payment gateways
  • CRM or marketing platform
  • Social media integrations (if used)
Legal Basis for Processing (GDPR Compliance)

We process personal data based on:

  • Contractual necessity (to deliver services)
  • Consent (for marketing communications)
  • Legal obligations
  • Legitimate business interests (service improvement, security, analytics)
Purpose of Data Collection

We use your data to:

  • Provide branding, website development, and digital solutions
  • Communicate proposals, updates, and support
  • Process payments and invoices
  • Improve website functionality and user experience
  • Send marketing communications (with explicit consent)
  • Comply with legal and regulatory requirements
Data Sharing & Disclosure

We do not sell or rent personal data. Data may be shared only under the following conditions:

  • Service Providers: Hosting providers, payment gateways, analytics tools (bound by confidentiality obligations)
  • Legal Compliance: When required by law, court order, or government authority
  • Business Transfers: In case of merger, acquisition, or restructuring
International Data Transfers

If data is transferred outside India, we ensure:

  • Adequate data protection safeguards
  • Use of secure and compliant platforms
  • Contractual obligations with third parties
Data Retention Policy

We retain personal data only for as long as necessary:

  • To fulfill contractual obligations
  • To comply with legal requirements
  • To resolve disputes and enforce agreements
Data Security Measures

We implement reasonable security practices including:

  • Secure servers and encryption (SSL)
  • Access control and authentication
  • Regular monitoring and updates

However, no system is 100% secure, and we disclaim liability for breaches beyond our reasonable control.

Client Content & Intellectual Property Disclaimer
  • All content, data, and materials provided by the Client remain the Client’s responsibility.
  • The Company is not liable for copyright, trademark, or legal violations related to client-provided content.
  • Ownership of source code, designs, and deliverables shall be governed strictly by the service agreement/contract.
  • Unless otherwise agreed, intellectual property rights remain with Dhenu Technologies until full payment is received.
Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India, and disputes shall be subject to the jurisdiction of courts in [Bengaluru, Karnataka].

Contact Information

For any queries regarding these Terms, contact:

  • Email: contact@dhenutechnologies.com
  • Phone: 9663688088
  • Website: www.dhenutechnologies.com